Support

Questions, problems or ideas? Email us at support@quenote.app.

It helps to tell us which device you use (iPhone, iPad, Android or the web) and what happened.

Common questions

Do I need an account?

Not on your phone or tablet: the apps work without one, and keep your tasks on your device. To sync between devices and use the web app, you need an account with Sync.

How do I sign in?

Enter your email address, and we'll email you a 6-digit code and a link. Enter the code, or open the link. Each works once, and expires after 15 minutes.

How do I cancel Sync?

In the web app, open the Account page and choose Manage billing. Sync then runs to the end of the period you've paid for, and doesn't renew.

What happens to my tasks if Sync ends?

They stay on your devices, and the apps keep working with them. We delete the copy on our servers about 90 days after Sync ends.

How do I delete my account?

In the app, open Settings and choose Delete account. On the web, open the Account page and choose Delete account. This deletes your account and the tasks on our servers, and stops Sync from renewing. The tasks on your phone or tablet stay there.